News / January 08, 2024

Panera Bread Initiates Menu Optimization, Trimming Selections

Author:Emily Mitchell

Article:

Panera Bread, a popular fast-casual restaurant known for its soup, sandwiches, and breakfast options, is undergoing a menu revamp that may affect your favorite items. Reports have surfaced suggesting that Panera is in the process of significantly reducing its menu offerings, potentially removing beloved choices like the smokehouse BBQ chicken sandwich or the pumpkin muffin.

 

Buzz about the menu reduction first emerged in August, with a TikTok video from a Panera employee mentioning the removal of numerous menu items at their specific location. Subsequently, a photograph shared on Reddit showcased a list of items allegedly set to depart from the menu.

 

Now, these rumors have been confirmed. Panera recently issued a statement to "Restaurant Business" magazine, acknowledging the menu changes. The statement explained that the brand is currently testing a streamlined menu in select Panera bakery-cafes. The objective is to provide customers with a faster and more convenient dining experience while simplifying operations for the staff.

 

While the test is only being conducted at a limited number of locations, it entails a substantial reduction of approximately 50 menu items. Panera is trimming selections across various categories, including sandwiches, soups, hot entrées, beverages, specialty drinks, breads, bagels, sweets, sides, as well as take-home items and the kids' menu.

 

While the intention behind the menu optimization is to enhance efficiency, customers are expressing their disappointment. A Reddit thread captured the sentiments of one user who lamented, "No more sourdough bread? Napa Chicken salad? Cranberry muffin? Chocolate chip bagel? What's the point of going anymore? Farewell, my sip club!" Panera employees are also voicing concerns, anticipating potential backlash from customers. A comment on the thread read, "Seriously? I might have to quit before this happens because I can't handle customer outrage," while another exclaimed, "As a GM, I'm genuinely worried. We're about to face a battle if this rolls out nationwide."

 

It is important to note that the current test does not guarantee permanent changes at all Panera locations. However, if your favorite menu items are among those being cut, it might be wise to seek out copycat recipes as a precautionary measure.

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